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Historias remarcables, entre fracasos y éxitos, sobre ejemplos de empresas de diferentes sectores, tamaños y países; para aprender, conocer e informarse.

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Actualidad, eventos relevantes y desarrollos significativos en diversas áreas, reflejando la realidad de distintos contextos, brindando perspectivas enriquecedoras para estar al día.
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Personas. Procesos. Tecnología.

Creemos que los procesos claros, con el apoyo de la tecnología adecuada, generan un entorno donde las personas trabajan más felices, y en consecuencia vuelve a tu empresa más productiva.

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World class technology.
Soluciones de primer nivel para tu empresa.

Business Insights

May 16, 2022 12:20:00 PM5 min read

The Nokia Case: fall and rise

Multinationals are not always a guarantee of permanent success, even though they are considered indestructible over time and avant-garde in terms of technological innovations.
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May 13, 2022 11:47:00 AM4 min read

Construction industry: how to coordinate technical team and work

In the construction industry, coordination between the technical team and the construction team is key to getting the most out of human capital, thus achieving optimal construction.
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May 9, 2022 11:55:00 AM6 min read

7 steps to achieve an amazing project execution phase

The project execution phase is usually the longest phase of the project life cycle; and the most demanding. In the execution phase of the project:
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May 8, 2022 11:54:00 AM3 min read

Agility or speed: a fundamental difference for your company

When we talk about an organization with agile management, we are referring to a company where those involved in the process usually participate in all its stages, in a more informal, dynamic, and ...
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May 8, 2022 11:53:00 AM5 min read

Planning, management and control of different projects

Companies turn to the planning, management, and control of different projects to achieve the expected results according to the schedule. However, how do the concepts of planning and control relate to ...
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May 7, 2022 11:52:00 AM2 min read

Main marketing strategies to promote your consulting firm

Do you have a consulting firm? Are you just starting and need to promote your services? Are you a consultant looking for new clients or markets? As in any other company, if we want to exploit our ...
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May 7, 2022 11:49:00 AM7 min read

Change of technology in the company: 6 tips to keep in mind

The rise of technology has paved the way for various innovations. With the digital revolution, more and more companies are reaping the benefits of digital tools to improve their prospects. ...
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May 6, 2022 11:48:00 AM5 min read

Process design: 5 steps to increase the productivity of your area

A clearly defined business process helps get things done because it is clear how it is done and who is responsible for it for a successful outcome.
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May 5, 2022 11:46:00 AM1 min read

How to configure dependencies on Monday.com

Properly combining the different functionalities offered by the tool, we can achieve it without problems. If you thought that was the only thing missing from this software... It's solved!
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May 4, 2022 11:29:00 AM5 min read

How to implement a traceability system in your company?

People talk a lot about "traceability" in the business environment lately, and it has recently been acknowledged as a word. But what do we mean by traceability or how can we understand this concept ...
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May 3, 2022 11:15:00 AM2 min read

3 strategies for better interdepartmental communication

To prosper, companies must ensure that their various departments work well together. That's because effective interdepartmental communication is "the lifeblood of a successful organization."
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May 2, 2022 11:13:00 AM4 min read

5 principles to implement industry 4.0 in your company

Today, most metalworking companies are engaged in activities that could be considered part of "Industry 4.0". But only 29% of those companies are implementing new technologies at scale, giving them ...
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May 2, 2022 11:09:00 AM6 min read

RCA: what is root cause analysis?

In the business world, as in everyday life, problems continually arise. Some, according to the symptoms, require a greater degree of commitment and assistance than others; but in perspective, to ...
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May 1, 2022 11:08:00 AM7 min read

Efficient order management in your factory: How to achieve it?

Everyone has felt the disappointment of waiting for an order to arrive that we have made and that the wait is never-ending. Sometimes, in the worst case, the order never shows up. While it may have ...
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May 1, 2022 11:07:00 AM3 min read

5 things that make you waste time (and be less productive)

If you are an entrepreneur, you are going to feel highly identified with this. Day by day you think about how to make days longer, and of course, with this, carry out as many tasks as possible in the ...
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Apr 30, 2022 2:57:00 PM3 min read

Important: Know the stages of the consumer

You have customers. You care about each of their problems and offer them solutions. They will be happy customers; however, if this is not recurring, that is, you sell them something once and you do ...
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Apr 29, 2022 4:49:00 PM4 min read

7 strategic solutions to improve the productivity of your company

Companies are not static entities, so they are subject to constant changes to always be at the forefront of the latest technologies and innovations of a strategic nature. As a result, teams must be ...
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Apr 29, 2022 4:46:00 PM3 min read

What is a sales forecast and how to do it?

For the optimal operation of companies, sales forecasts are an essential tool, since they allow anticipating the behavior of the area and give it a better margin of action. If these forecasts were ...
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Apr 29, 2022 2:57:00 PM4 min read

6 infallible marketing strategies for the end of the year

We already know that the Holidays are not only two days a year. It's not about the 24th and the 31st, it's practically a month of celebrations, shopping, setting up the tree, including the manger, ...
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Apr 29, 2022 2:56:00 PM2 min read

How to write a SMART goal for the success of your company

Defining SMART marketing goals is probably one of the most difficult tasks for business leaders. Goals determine priorities for each team, help make company results measurable, and serve as a guide ...
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Apr 28, 2022 4:47:00 PM4 min read

Advantages and disadvantages of financial leverage

Debts can be a headache or an opportunity for the finances of a company, we have already mentioned it before. Therefore, there are conflicting opinions regarding the effectiveness of financial ...
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Apr 28, 2022 2:55:00 PM2 min read

15 advantages of having a commercial plan for 2018

Why do you get up every day? Many people surely just to comply with a schedule, but the rest, don't we get up to meet the objectives that we are proposing? And what better if these objectives are ...
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Apr 28, 2022 2:55:00 PM4 min read

How to digitize the personnel files?

The Human Resources area is usually in charge of storing the personnel files of a company with all their work history. Historically, these files used to be kept on printed paper, which is why a large ...
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Apr 27, 2022 4:45:00 PM4 min read

Why is my company not appearing on Google? Tips to achieve it

Does your company have years of experience and still can't get your potential customers to find you on Google? Are you anxious for it to be known and open to a wider market? Well, to appear on Google ...
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Apr 26, 2022 4:44:00 PM6 min read

Increase productivity in the metalworking industry

“I need to lower production/operation costs” / “I do not meet the delivery deadlines committed to the customer” / “I have many resources allocated to the operation” / “Quality problems affect ...
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Apr 26, 2022 4:39:00 PM4 min read

Deming Wheel: What is it and how does it contribute to your company?

Companies in their search to position themselves in an increasingly competitive market are implementing process management methodologies aimed at improving their productivity. Among these, the Deming ...
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Apr 26, 2022 11:00:00 AM2 min read

Technology applied to hygiene and safety: use and benefits

Society and technology go together in terms of progress. As one grows the other adapts and vice versa. Evolution is continuous and simultaneous. But... why is this so? Well, human beings have the ...
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Apr 25, 2022 4:38:00 PM8 min read

CES: Customer Effort Score. What is it and what is it for?

Wondering what's the new term that everyone seems to be throwing around these days? Don't worry, we've got you covered! Here, you will find everything you need to know about Customer Effort Score, or ...
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Apr 25, 2022 4:37:00 PM3 min read

Communication as a productive advantage

We currently find ourselves in a globalized world, where communication is essential for the development of society and, therefore, the company needs to carry out the functions that will allow you to ...
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Apr 23, 2022 11:28:00 AM6 min read

10 Key Performance Indicators for production management

Most companies are concerned with achieving greater profitability and scalability as they enter the market and position their brand. However, to reach this stage, the production area has a notable ...
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Apr 22, 2022 12:56:00 PM4 min read

Do you know what SMART goals are?

One of the fundamental pillars of effective teamwork is goal orientation. When people, teams, and companies work with well-defined objectives, productivity improves exponentially. What is the ...
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Apr 21, 2022 12:38:00 PM3 min read

Checklist: KPIs for decision making in business management

KPIs or Key Performance Indicators are a series of business metrics that are used to evaluate factors crucial to the success or failure of a business. These indicators play a fundamental role when ...
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Apr 20, 2022 12:37:00 PM4 min read

9 ways to increase productivity in your metalworking

Regardless of the size of your business today, it's important to continue to make improvements that effectively increase the productivity level of your business while lowering costs.
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Apr 20, 2022 12:36:00 PM11 min read

Full guide: how to create a customer onboarding process

Every time customers have a hard time during or after making a purchase, it happens that they will immediately regret their decision. Once they have made the payment, they want to use the product and ...
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Apr 18, 2022 12:31:00 PM4 min read

Inventory management problems. Where do we start?

Managing inventories or stocks is not an easy task, since many times the logistics area does not manage to have sufficient visibility of possible problems in inventory management, which may be ...
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Apr 18, 2022 12:31:00 PM5 min read

How to handle the most common sales objections?

"The price, this TV is very expensive." "The form of payment, this financing does not fit me." "The design, this shirt doesn't fit me." All these are very common objections in selling, one can find ...
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Apr 14, 2022 5:36:00 PM5 min read

How to identify hidden costs in your company

Keeping control of costs is fundamental to directing a company towards success. However, it is not always so easy to achieve because it requires exhaustive supervision of the processes that are being ...
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Apr 14, 2022 5:14:00 PM3 min read

What should I take into account when choosing a technological tool?

Knowing how to manage your company's data is crucial, which is why it is also important to know that even if you have a lot of information, it can become irrelevant if it is not structured; that is, ...
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Apr 13, 2022 5:35:00 PM6 min read

Detection of improvement opportunities

Undoubtedly, the most successful companies today are not satisfied with remaining on time. They aspire to achieve a more transcendent goal, surpassing the success obtained with new challenges that ...
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Apr 13, 2022 5:34:00 PM2 min read

Guide: Step by step to plan a business trip

It is not only about managing budgets or the number of people that will travel, business travel planning goes much further, especially when you are not a Travel Manager or Assistant Director.
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Apr 13, 2022 5:13:00 PM4 min read

What is the purpose of finance in a company?

Accounting is the way of keeping track of a company's activities, but finance gives life to a business and runs through every part of a company's operations. Few decisions are made without the ...
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Apr 12, 2022 5:33:00 PM7 min read

Strategy in the business plan

In a meeting with what would be called an “Angel” of Investment Funds, he told me: “I believe less and less in the Business Plans that are presented to me because they all give the results that they ...
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Apr 12, 2022 5:32:00 PM3 min read

Blind departments: information silos and their effect on your company

In business management and information technology, a silo is any management system that cannot work with any other system, which means that it is isolated from the other systems. Silos create an ...
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Apr 12, 2022 5:12:00 PM5 min read

Partnership: the importance of developing strategic alliances

When talking about strategic alliances in a business context, it refers to the union between two or more entities to achieve a personal benefit from mutual support. In colloquial terms, this union is ...
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Apr 12, 2022 5:12:00 PM5 min read

Bottlenecks. How to detect and remove them from the process?

Process bottlenecks are among the reasons why projects get delayed, budgets skyrocket due to the added cost of delays, and the entire process becomes unpredictable. Instead of fighting the symptoms, ...
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Apr 11, 2022 5:11:00 PM5 min read

How to optimize processes with digital tools?

No process is immediately perfect. Perfection is a relentless effort that requires honest analysis followed by adjustments and improvements.
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Apr 11, 2022 5:10:00 PM1 min read

8 examples of creative offices that will inspire you

The million-dollar question… How to decorate a modern office to inspire creativity and enthusiasm? Do you have no idea? That is why today we show you 8 of the most creative and inspiring offices in ...
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Apr 5, 2022 5:09:00 PM3 min read

How to reformulate the processes in your company?

Speaking of "reformulating the processes in your company to improve productivity" usually refers to the image of executives designing large and ambitious new policies. A set of revolutionary formulas ...
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Apr 4, 2022 5:07:00 PM5 min read

Growth Marketing, the advantages of its implementation

Lately, the businesses that companies implement have a user base that is increasing every day, as well as their income. It is Growth Hacking or Marketing that is responsible for driving many ...
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Apr 2, 2022 5:08:00 PM3 min read

Software companies: 10 tips to design a business plan

In this digital age of constant innovation and adaptation, all companies must add and adapt to information technologies. In addition, they must generate new strategies that adapt to the requirements ...
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Apr 1, 2022 6:30:00 PM4 min read

Queuing theory: Minimize customer waiting time

Has it ever happened to you that your customers have to wait a long time in endless lines to purchase a product from your business? Or maybe it has happened to you, as a customer that the customer ...
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Apr 1, 2022 5:05:00 PM6 min read

Case study Blockbuster: Why is it necessary to innovate?

Blockbuster was an American video store franchise, specializing in movie and video game rentals through physical stores, mail-order, and on-demand services, during the 1990s and early 2000s. It was ...
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Mar 29, 2022 5:05:12 PM5 min read

Commercial plan: What to take into account to plan your strategy?

To successfully achieve the objectives that companies set for themselves, it is essential that they develop, previously planned, an adequate commercial plan that is feasible to execute within a ...
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Mar 29, 2022 5:04:36 PM5 min read

The importance of the financial profitability of a company

In previous articles, we had already referred to the concept of financial profitability, known in Anglo-Saxon literature as Return on Equity (ROE), as a measure of profitability that is closer to ...
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Mar 29, 2022 5:03:34 PM2 min read

The importance of prospecting in Inbound Marketing

It is known that Inbound Marketing seeks to reach customers in a way that they do not feel and do not know that they are being influenced to buy something. In this sense, the pillar of Inbound ...
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Mar 29, 2022 5:02:53 PM5 min read

Collaboration technologies help improve productivity

The rise of the global economy and the distributed workforce means that organizations must ensure that teams can work together seamlessly from anywhere at any time.
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Mar 29, 2022 5:02:05 PM3 min read

How does the lack of information and communication affect your sales?

Effective business communication is essential to the success of any business. It is the blood flow of the company, providing the information employees need to do their jobs and providing the ...
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Mar 29, 2022 5:00:26 PM3 min read

Process mapping: 9 stages you must take into account

In previous articles, we have defined process mapping as a term used to describe any activity involved in identifying what a business is doing, who is responsible for doing it, what standards it is ...
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Mar 29, 2022 4:59:14 PM6 min read

10 tips to position yourself in the market

Positioning itself in the market is the supreme objective pursued by most companies, that is, how they are projected in the mind of the consumer. Market positioning is, literally, the position that a ...
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Mar 28, 2022 1:53:50 PM6 min read

Planning: how to create a commercial plan for 2022

To achieve the objectives that companies set for themselves successfully (even in a pandemic), they must develop an adequate commercial plan that is feasible to execute within a certain period.
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Mar 28, 2022 1:52:53 PM1 min read

How to create recurring tasks on Monday.com?

How can I make my activities repeat? This is one of the main questions we are asked in the demos of Monday.com, a project management platform. Here we tell you how you can create recurring tasks in ...
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Mar 28, 2022 1:51:47 PM4 min read

Manufacturing productivity and efficiency: the difference in 2020

Two key concepts in manufacturing that are often misunderstood or even used synonymously are productivity and efficiency. Do you know the difference? Despite these two words related to the ...
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Mar 28, 2022 1:50:35 PM3 min read

Collaborative work: the role of processes

Processes are a fundamental part of all organizations and how they are carried out is a key point to achieving organizational objectives. We usually talk about teamwork, as the work modality is ...
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Mar 28, 2022 1:47:08 PM5 min read

What is Contact Center as a Service (CCaaS)?

Today's customers not only want a superior experience, they expect CCaaS to be your solution to deliver it. It doesn't matter if you have superior products or services with stellar prices if you ...
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Mar 28, 2022 1:45:50 PM7 min read

Why using NPS? 9 reasons to know about its importance

You hear a lot of NPS these days. Although there are several other metrics like CSAT, CES, etc. For measuring customer satisfaction and loyalty, NPS seems to have topped the charts! It has become so ...
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Mar 22, 2022 4:37:16 PM5 min read

Monday.com: everything you need to know before buying it

If you are reading this article, you may have already reviewed the main functionalities of the tool, and you are sure (or almost sure) that it adapts to the work that you and your team do. If you ...
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Mar 22, 2022 4:35:13 PM2 min read

How to build customer loyalty in the health industry

Talking about health is a sensitive issue, not only because of the public and government institutions behind it but also because we are talking about the lives of hundreds of people who put ...
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Mar 22, 2022 4:27:20 PM6 min read

Accounting automation: everything you need to know

You may have heard of accounting automation and probably wondered if it could help your practice or not. Depending on whom you ask, automation is either a big threat or the next big thing in ...
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Mar 22, 2022 4:25:46 PM2 min read

Most used strategies to sell a property

At present, there is high competition in the real estate market, and this is the reason why real estate sellers must know how to differentiate themselves from their competitors to stand out and ...
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Mar 22, 2022 4:05:59 PM4 min read

Industry 4.0: the smart future of metalworking

Digitization and networks are rapidly gaining ground in the metal industry, and the same trend is also taking place in storage and production technologies. Isolated, manual processes are increasingly ...
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Mar 22, 2022 4:04:46 PM2 min read

Construction industry: key elements to improve profitability

In a construction project, work deadlines and the coordination of a complex chain of resources (both human, technical, and material) can have a huge impact on economic results.
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Mar 22, 2022 4:03:05 PM3 min read

Process improvement: how it impacts the profitability of the company

It is essential that you understand that processes do not necessarily have to be made up of complex tasks. For them to be considered as such, it is enough that the tasks that compose them are chained ...
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Mar 22, 2022 4:01:21 PM3 min read

5 essential elements to position your brand on the Internet

We know that the Internet is currently a great ally of companies, both large and medium-sized and small. The Internet works as an ally because it helps a business to sell, make itself known, reach ...
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Mar 22, 2022 3:51:46 PM4 min read

Increased productivity in the construction industry

Labor productivity in construction has remained relatively stagnant over the past two decades. With the ongoing battle of labor shortages still affecting the industry, contractors are trying to find ...
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Mar 22, 2022 3:46:19 PM3 min read

Tip: 6 tips to improve the profitability of a company

The profitability of a company is perhaps the most important metric, (the KPI Key Performance Indicator) because it is really what a company generates in net profits/benefits; therefore, this value ...
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Mar 22, 2022 3:45:08 PM4 min read

Human Resources: personnel selection flow

The human resources area is very important when it comes to managing the flow of personnel selection because the success or stagnation of a company will depend on the choice made since every ...
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Mar 22, 2022 3:44:06 PM6 min read

10 Creative exercises more efficient than brainstorming

We all know that brainstorming is a traditional method to generate new ideas, but there are other exercises that will allow you to deal with problems and develop new ideas, both individually and in a ...
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Mar 7, 2022 6:34:21 PM6 min read

Commercial area: Establish a sales plan to achieve goals

The sales plan is a tool that gives order and strategy to the sector that keeps your business alive: sales. The commercial sales plan describes the objectives, the main tactics, the target audience, ...
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Mar 7, 2022 6:32:52 PM16 min read

monday.com: latest updates [2020]

Like some software tools, monday.com is a Work OS that is constantly on the move, updating itself, improving functions, and so on. From February 2020 to today, there have been numerous updates (you ...
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Mar 7, 2022 6:29:44 PM3 min read

The metalworking industry in South America: main obstacles

The metals industry is witnessing a period of low growth that has put pressure on prices and created uncertain demand in the industry. Coupled with a lack of supply chain visibility, price ...
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Mar 7, 2022 6:27:14 PM5 min read

Zappos case: the best customer service

We have insisted countless times that customer service is a key element that determines the degree of satisfaction of our customers and their loyalty to the brand. Poor customer service generates ...
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Feb 9, 2022 7:11:40 PM3 min read

The importance of digitizing financial processes

Digitizing financial processes is a necessary maneuver in the digital transformation that has been taking place for a couple of years; it was enhanced in the last year due to the scenario that the ...
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Feb 7, 2022 1:57:52 PM2 min read

Information flow between departments: definitive solution

As we have seen in previous articles, one of the main challenges that companies face today is to gather data from the systems they use so that information flows throughout the organization. ...
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Feb 7, 2022 1:54:32 PM4 min read

How does customer experience drive digital transformation?

Commonly confused with user experience (UX), customer experience is the broader framework for improving a customer's perception and interactions with a brand. Improving the customer experience has ...
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Feb 7, 2022 1:52:20 PM4 min read

Pan American World Airways: process analytics

What was once one of the main and largest airlines in the world, initially called Pan American World Airways System, was born as a small company that operated in Central America and the Caribbean. By ...
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Feb 7, 2022 1:50:43 PM4 min read

How to apply the 5S method in the office?

On the 5S method scale, how organized and disciplined are you? And your company? Sometimes the good functioning of an organization is not just about implementing technologies and selling more. It is ...
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Feb 7, 2022 1:46:50 PM5 min read

How to be efficient at home office: pomodoro technique

Perhaps it has happened to you that with the outbreak of the pandemic, work presence has been reduced to a minimum or directly replaced by the home office and remote work modality. For companies, ...
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Feb 7, 2022 1:45:41 PM12 min read

25 effective ways to improve the post-purchase experience

Most businesses miss the big picture when they don't have a post-purchase experience marketing strategy. Your customers go through a lot of emotions after making the purchase. They are excited that ...
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Feb 7, 2022 1:42:47 PM2 min read

5 key tips to increase the profits of your business

Do you need to increase profits in your business? Do you want to generate a greater flow of income? Give a twist to your current sales strategies? Today we invite you to read a series of tips on how ...
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Feb 2, 2022 4:04:38 PM5 min read

Transversal processes: 5 keys to implement them successfully

When talking about transversal processes, the question arises as to whether it is a type of process or some methodology. Well, let's make it clear that they are those processes that go through ...
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Feb 2, 2022 12:41:29 PM6 min read

5 problems between marketing and sales that prevent increasing revenue

Within any company with a broad structure, the Marketing department and the Sales department are two key elements for the success of the company. The problem lies when these two areas don't have ...
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Feb 2, 2022 12:40:35 PM5 min read

Strategic planning: crucial for the growth of your company

Strategic business planning is a way of laying out the goals and objectives of the company, and how the company will achieve these goals. Strategic plans focus on the medium and long-term goals of a ...
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Feb 2, 2022 12:39:01 PM4 min read

Industry 4.0 and the future of metalworking companies

The race to adopt elements of Industry 4.0 is already underway among metalworking companies and it has been discovered that the fourth revolution will bring benefits in three main areas:
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Feb 2, 2022 12:32:25 PM3 min read

The importance of information transparency

Do the important people of your company waste a lot of time preparing and analyzing data? Do you have different applications, tools where you store your information and cannot integrate them into a ...
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Feb 2, 2022 12:30:24 PM4 min read

Lays Case: towards the conquest of the Asian market

Snacks are appetizers that most of us have at certain times of the day. There are healthy and not so healthy ones, but if there is something that both types agree on, it is that they are the perfect ...
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Feb 2, 2022 12:28:45 PM12 min read

5 ways to align customer service and the product

"Your credit report has changed." That's the subject line of an email you receive from a popular credit monitoring service. Expecting praise for aggressively reducing your debt, you're surprised when ...
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Feb 2, 2022 12:25:08 PM6 min read

Guide on how to improve work productivity in your company

We all want to be productive and effective in everything we do, but when it comes to the people we're in charge of, this tends to get a bit complicated because we don't all have the same way of ...
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Feb 2, 2022 12:23:42 PM3 min read

10 signs to identify that your internal processes are failing

A company that has problems in its internal processes will find endless signs that will be displayed regularly, which is detrimental to the business. That is why it is necessary to carry out good ...
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Feb 2, 2022 12:20:34 PM4 min read

Guide: What are automations and how to create them on Monday.com?

Avoid manual work and learn to be 10 times more efficient in your work. Increase the efficiency and control of processes. Do you want to know how? Keep reading this guide because we tell you all ...
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Feb 2, 2022 12:19:01 PM3 min read

Take advantage of ultradian cycles to improve productivity

To get in tune, it is key to understand that as science advances, it has been discovered that the human brain does not work uniformly, it works in cycles. Although there are different types of cycles ...
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